----- Forwarded Message -----
From: cwpd_feedback@ntc.gov.ph
To: " elman@yahoo.com" < elman@yahoo.com>
Sent: Friday, January 11, 2019, 2:18:25 PM GMT+8
Subject:
Sir/Madam:
This pertains to your mobile service concern that was promptly endorsed
by the Consumer Welfare Protection Division (CWPD) of the NTC to the
concerned provider.
The mobile service provider assured us of immediate action.
Considering that it has been one (1) month, may we respectfully request for
confirmation that the issue has been acted upon accordingly by the service provider.
We appreciate receiving confirmation of satisfactory resolution of your concern thru this email address.
In the absence of confirmation, we will consider the matter resolved in
your favor.
Thank you very much.
Best regards.
Consumer Welfare and Protection Division
National Telecommunications Commission
Tel. Nos.: 921-3251/926-7722
--------------
----- Forwarded Message -----
From: "consumer@ntc.gov.ph"
To: elman < elman@yahoo.com>
Sent: Wednesday, December 19, 2018, 9:41:27 AM GMT+8
Subject: Re: Mr. Elman / Home Bro 0729018546 (HOME05:809138) [ ref:_00D7FzntY._5007FCOyqV:ref ]
Good am,
Noted. We will follow this up ASAP.
God Bless and have a nice day.
Kind Regards,
Victor A. Gusto
Administrative Assistant I
CWPD - NTC
--------------------------
----- Forwarded Message -----
From: "consumer@ntc.gov.ph"
To: elman < elman@yahoo.com>
Sent: Wednesday, December 12, 2018, 12:29:08 PM GMT+8
Subject: Re: Mr. Elman / Home Bro 0729018546 (HOME05:809138) [ ref:_00D7FzntY._5007FCOyqV:ref ]
Good pm,
Thank you for your email. With regard to your concerns, rest assured that we will act on your complaint accordingly and inform the parties concerned for the immediate resolution of the aforementioned subject matter.
For your guidance and information.
God Bless and have a nice day.
For: Atty. Ma. Xandralyn M. Molina
OIC, CWPD
Kind Regards,
Victor A. Gusto
Administrative Assistant I
CWPD - NTC
----- Forwarded message -----
From: "consumer@ntc.gov.ph"
To: "Elman " < elman@yahoo.com>
Cc:
Sent: Mon, 10 Dec 2018 at 1:24 pm
Subject: Re: Mr. Elman / Home Bro 0729018546 (HOME05:809138) [ ref:_00D7FzntY._5007FCOyqV:ref ]
Good pm,
Thank you for your email. With regard to your concerns, rest assured that we will act on your complaint accordingly and inform the parties concerned for the immediate resolution of the aforementioned subject matter.
For your guidance and information.
God Bless and have a nice day.
For: Atty. Ma. Xandralyn M. Molina
OIC, CWPD
Kind Regards,
Victor A. Gusto
Administrative Assistant I
CWPD - NTC
--------
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Cc:
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Smart Communications, Inc.
PLDT Enterprise
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Pres. and CEO Manuel "Manny" V. Pangilinan
Department of Information and Communications Technology - DICT
Pres. Rody Duterte
Related:
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